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GDPR — Data Handling Summary

Last updated: February 2026

1. Data Controller

RacketMaps, operating at racketmaps.com, is the data controller responsible for processing your personal data as described in this document and our Privacy Policy.

2. What We Store

The following table summarises all categories of data we process:

Data CategoryExamplesLegal BasisRetention
Anonymous FingerprintSHA-256 hash (32 chars), IP hash, UA hash, localeLegitimate InterestWhile content exists
ReviewsRating (1-5), comment text, club referenceConsentWhile published; 30 days after removal
PhotosUploaded images (WebP, max 800KB)ConsentWhile published; 30 days after removal
SuggestionsClub edits, court additions, duplicate reportsConsentWhile relevant; 90 days after resolution
Email AddressClub ownership claims onlyContractWhile claim is active; deleted on request
AnalyticsPage views, clicks, session duration (anonymised)Legitimate Interest12 months

3. What We Do NOT Store

  • Raw IP addresses (only hashed, irreversible)
  • Full user agent strings (only hashed)
  • Advertising identifiers or tracking pixels
  • Financial or payment information
  • Real names or physical addresses of visitors
  • Third-party cookies for advertising

4. Sub-Processors

ProviderPurposeLocation
SupabaseDatabase, authentication, file storageEU / US
VercelApplication hosting, edge functionsGlobal (edge)
MapTilerMap tile renderingEU
PostHogProduct analytics (anonymised)EU (eu.posthog.com)
ResendTransactional email deliveryUS

5. International Transfers

Where data is processed outside the EU/EEA (e.g., Vercel edge nodes, Resend), we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards as required by GDPR Chapter V.

6. Your Rights (DSAR)

Under GDPR Articles 15-22, you may submit a Data Subject Access Request (DSAR) to exercise any of the following rights:

  • Right of Access (Art. 15) — Obtain a copy of all data we hold about you.
  • Right to Rectification (Art. 16) — Correct inaccurate or incomplete data.
  • Right to Erasure (Art. 17) — Request deletion of your data ("right to be forgotten").
  • Right to Restriction (Art. 18) — Limit processing while a dispute is resolved.
  • Right to Data Portability (Art. 20) — Receive your data in a structured, machine-readable format (JSON).
  • Right to Object (Art. 21) — Object to processing based on legitimate interest.

7. How to Submit a DSAR

Email privacy@racketmaps.com with:

  • The right you wish to exercise
  • Enough detail for us to locate your data (e.g., club names you reviewed, approximate dates, email used for a claim)

Because we use anonymous fingerprints rather than accounts, we cannot identify you by name alone. Providing context about your submissions helps us locate the relevant records.

We will respond within 30 calendar days. In complex cases, we may extend this by an additional 60 days with notice.

8. Supervisory Authority

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (DPA).

9. Contact

  • Privacy inquiries: privacy@racketmaps.com
  • Data Protection Officer: dpo@racketmaps.com